For Research Purposes Only • Not For Human Consumption

Shipping Policy

Last updated: April 2026 — Everything you need to know about how we ship your research peptides.   

Standard Shipping

$15.00

Free Shipping

Best Value

On orders over $250

FREE

Free Shipping on Orders $250+

Automatically applied at checkout — no code needed

Add $250+ to your cart and shipping is on us

Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping. We are working to expand our shipping coverage — subscribe to our newsletter to be notified when international shipping becomes available.

Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed after 2:00 PM EST may be processed the following business day. For manual payment orders (Zelle, Venmo, Cash App), processing begins only after payment verification is confirmed, which typically takes 1–4 hours during business hours.

Carriers & Delivery

We ship exclusively via UPS. Standard shipping takes 3–5 business days from the date of shipment. Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume periods. All shipments include tracking — you will receive a UPS tracking number via email once your order has shipped.

Free Shipping Threshold

Orders totaling $250 or more (after any discounts are applied) qualify for free standard shipping via UPS Ground. The free shipping threshold is calculated on the discounted subtotal, not the pre-discount total. Free shipping is automatically applied at checkout when your order meets the minimum.

Order Tracking

Once your order ships, you will receive an email with your UPS tracking number. You can track your shipment directly on the UPS website at ups.com. Tracking information may take up to 24 hours to update after your order is picked up by the carrier. You can also find your tracking number in your account under Order History.

Packaging & Cold Chain

All peptide products are carefully packaged to maintain integrity during transit. Lyophilized (freeze-dried) peptides are stable at room temperature for short periods, but we recommend refrigerating or freezing upon receipt for long-term storage. We use insulated packaging and ice packs during warmer months to protect product quality.

Damaged or Lost Shipments

If your order arrives damaged, missing items, or does not arrive within the estimated delivery window, please contact us immediately at cs@structurabio.com with your order number and photos of any damage. We will work with UPS to resolve the issue and arrange a replacement or refund as appropriate. Claims must be submitted within 48 hours of the expected delivery date.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided at checkout. If you need to update your shipping address after placing an order, contact us immediately at cs@structurabio.com — we can only make changes before the order has been shipped.

View Our COA Library

Every product comes with a full Certificate of Analysis. Download batch-specific purity and identity data for your research records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Shipping Questions?

Our support team is happy to help with any shipping-related questions or concerns.

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Research Use Only — Disclaimer

All products sold on StructuraBio are strictly for laboratory and research purposes only. They are not intended for human consumption, medical use, or veterinary use. By entering this site, you confirm that you are a qualified researcher or professional and agree to our Terms of Use and Research Use Policy.

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By clicking “Enter Site” you agree to our Terms of UsePrivacy Policy, and Research Use Policy. You confirm you meet the minimum age requirement of 21+.