*Returns*

We do not accept returns of peptide products due to their sensitive nature and potential degradation. However, we will consider limited exceptions for damaged products.

*Damaged Products*

If your order arrives damaged, please contact our customer service team at cs@aminomaxpro.com for instructions. To facilitate our investigation, we may request photos of the damaged product and its packaging. We’ll work with you to resolve the issue as promptly as possible.

*Lost Shipments*

– If a shipment is lost in transit and the delivery confirmation report shows non-delivery, we’ll reship the order at no additional cost to you.
– If the delivery confirmation shows “delivered” but you claim not to have received the shipment, our guarantee has been fulfilled and we may not be able to provide a complimentary reshipment.

*Missing Items*

If an item is missing from your order, please contact us and we’ll investigate. Once verified, we’ll send the missing item to you. We document and photograph all orders prior to shipping to prevent fraudulent claims.

*Contact Us*

For any questions or concerns about returns, refunds, or missing items, please reach out to our customer service team at cs@aminomaxpro.com. We’re committed to resolving issues efficiently and fairly.